What is recorded
- Messages: your messages and the agent’s replies.
- Steps: the list of steps the agent took, shown in the chat.
- Screenshots: a screenshot of the phone for every step.
- Video: a recording of the phone screen while the agent worked. This works on your own iPhone or Android phone and on Lusor Phones.
- Detailed step breakdown: the full technical record of every step, shown in the replay. This is included on paid plans.
Watch a replay
Hover over a finished reply from the agent and choose Replay. The replay plays the phone recording next to the agent’s steps, and you can move through it with the scrubber.How long it is kept
When something passes its window, it no longer shows in the app.
Video replay minutes
Paid plans include minutes of screen recording each month, shared across all your phones, your own and Lusor Phones. On the Free plan, sessions are still recorded and can be replayed for 7 days, without a monthly minutes pool.
Extra minutes are paid from your credits when Overages is on. See Plans and credits.
For replays through the API, see Recordings and replay in the Developers tab.

