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A workspace holds your phones, agents, chats and API keys. Your workspace belongs to an organization, and the people in it are its members. The organization’s name is at the top of the account menu at the bottom of the sidebar.

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Invite a member

You need to be an admin to manage members.
  1. Open the account menu and choose Invite members. You can also open Settings → Members.
  2. Choose Invite member.
  3. Enter their email address and choose a role: Member or Admin.
  4. Choose Send invite.
They get an email invitation to join your organization. Until they accept, the invitation is listed under Pending invitations. To cancel it, choose Revoke.

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Seats

Each plan includes a number of user seats: 1 on Free, Hobby, Pro and Power, 3 on Scale and 10 on Business. Every member uses a seat, and so does every pending invitation until it is accepted or revoked. If you are out of seats, revoke an invitation or upgrade your plan. See Plans and credits.

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Choose which workspaces a member can use

Settings → Members lists every member with their role and two access columns:
  • All workspaces: tick the box to give a member access to every workspace in the organization. Admins always have access, shown as Admin (always). Members without the box ticked show Specific only.
  • This workspace: for a member with Specific only access, choose Add to give them access to the current workspace, or Remove to take it away.
You cannot change a member’s role on this page.

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Switch organization

If you belong to more than one organization, open the account menu. Under Switch organization, choose the one you want.

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In the Mac app

In the Mac app, Members opens in your browser on app.lusor.ai. When you set up an iPhone, the Mac app asks which organization and workspace it belongs to. See Connect your iPhone.